Tuesday, May 18, 2010

The Wonder & Convenience of Queue-For-You Services

Over the years, long winding queues have become a trend in most African service delivery and public service departments.The booming population growth, coupled by years of colonial oppression and discrimination have created an unending backlog and pressure on document services.

This phenomenon is quite prevalent at most Home Offices where desperate citizens queue endlessly to apply for passports, identity documents and all other required documents.

Today's economy has largely become time-based and results oriented. Most businesses have even attempted to provide services around the clock, but to do this they require critical human resources to be available on demand.However, if most of these resources are going to spend endless hours in queues then this can impact on productivity.

There is nothing as upsetting as spending countless hours, in queues and having nothing to show for it in the end.There is nothing as disappointing as having to queue whilst one could be closing a business deal somewhere.There is nothing as disconcerting as having to queue and queue for hours, only to be told at the end that you should have brought a copy of your parents' documents or this and that.

In the information age, there is nothing as priceless as information.Critical information at the right time can save you those unenviable fuel costs of driving to and from...Critical information at the right time brings that extra satisfaction and peace of mind when you just step in and present your credentials and are immediately approved...critical information at the right time can save you hours poring over those websites and trying to get the nitty gritties -trying to re-invent the wheel when that information could just be a click away from you.

Enter Queue-4-U Services....

This concept, is indeed noble,time saving and a miracle.These are organizations that are there to provide that extra mile.Organizations that ensure that you enjoy your sleep, your coffee, close your business deals whilst they do all the dirty for you.

The consultants are well trained and have over 15 years experience in documents management, handling and customer care.Their strength lies in the extensive knowledge they have in the South African public service systems, their professionalism and healthy working relationships with the various government service departments.

In conclusion, the queue-4-U services concept should indeed be celebrated and promoted as a valid and worthwhile productivity enabler in companies,and is a workable solution to the current problems of having all these queues in the home offices.

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